German

1. Shipping costs in Switzerland

From an order value of 100.00 CHF, delivery within Germany, Austria and Switzerland is free of charge. If the order value is less than 100.00 CHF, a shipping fee of 3.00 CHF will be charged for the delivery.

2. Prices and shipping costs EU and all other countries

For deliveries to all other countries, regardless of the order value, a shipping fee of 5.00 CHF is always charged.

3. Customs duties

Any applicable customs fees are always to be paid by the buyer and will not be reimbursed.

4. Delivery and delivery delays

Delivery is made by post or courier, depending on the country. The delivery method is determined by Na’e. The delivery time is usually 5-15 working days. We point out any deviating delivery times on the respective product page.

If the ordered product cannot be delivered on time, you will be informed. In such a case, you are free to wait for the ordered product or to cancel your order. In the event of a cancellation, any services already provided will be reimbursed.

Na’e assumes no liability for any delivery delays or any consequential damage. The customer has no right to compensation.

Each eyelash spoon is individually packaged and the packaging usually fits in any mailbox.

6. Right of withdrawal

There is a statutory right of withdrawal. The full details can be found in the general terms and conditions.

English

1. Shipping costs Switzerland

From an order value of 100.00 CHF the delivery within Germany, Austria and Switzerland is free of charge. For an order value of less than 100.00 CHF, a shipping fee of 3.00 CHF will be charged for the delivery.

2. Prices and shipping costs EU and all other countries

For deliveries to all other countries, regardless of the order value, a shipping fee of 5.00 CHF will be charged.

3. Customs fees

Any applicable customs duties are always to be paid by the buyer and will not be refunded.

4. Delivery and delivery delays

The delivery takes place depending on the country by post or by courier. The delivery method is determined by na’e. The delivery time is usually 5-15 working days. We refer to any deviating delivery times on the respective product page.

If the ordered product is not available on time, you will be informed. In such a case, you are free to wait for the ordered product or to cancel your order. In case of cancellation, any services already rendered will be refunded.

Na’e accepts no liability for any delays in delivery and subsequent consequential damage. The customer has no right to compensation.

Each eyelash spoon is individually packed, and the packaging usually fits in every mailbox.

6. Right of withdrawal

There is the legal right of withdrawal. The detailed details can be found in the General Terms and Conditions.

Français

1. Frais d’expédition Suisse et UE

A partir d’une valeur de commande de CHF 100.00, la livraison en Allemagne, en Autriche et en Suisse est gratuite. Pour une valeur de commande inférieure at CHF 100.00, des frais de port de CHF 3.00 seront facturés pour la livraison. 2. Prix et frais d’expédition pour tous les autres pays

Pour les livraisons dans tous les autres pays, source que soit la valeur de la commande, des frais de port de CHF 5.00 seront facturés. 3. Droits de douane

Les droits de douane applicables sont toujours à la charge de l’acheteur et ne seront pas remboursés. 4. Livraison et délais de livraison

La livraison s’effectue selon les pays par la poste ou par courrier. Le mode de livraison est déterminé par na’e. Le délai de livraison est généralement de 5 à 15 jours ouvrables. Nous nous référons à des délais de livraison différents sur la page du produit concerné.

Si le produit commandé n’est pas livré à temps, vous en serez informé. In ce cas, vous êtes libre d’attendre le produit commandé ou d’annuler votre commande. En cas d’annulation, les services déjà rendus seront remboursés.

Na’e décline toute responsabilité en cas de retard de livraison et de dommages consécutifs. The client n’a droit à aucun dédommagement.

Chaque Eyelash poon est emballée individually, et l’emballage tient généralement dans chaque boîte aux lettres. 6. Droit de retraction

Il ya le droit legal de retraction. The details are detailed in the general conditions of the event.